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Shipping policy

All orders shipped out with Economy Shipping are registered and includes a tracking number. Registered parcel does not provide detailed online tracking capability. It is not mandatory for registered items to be scanned at every stage of the delivery process be it for local or overseas delivery. The scan events may differ from post to post. A scan event will be shown if and when they are provided by the overseas postal administrations. For countries with no online tracking updates, we will check with the overseas postal administrations on the status if the addressee did not receive the item after a stipulated time. Under the international postal agreement, overseas postal administrations may take up to 60 days to reply.

For more details, visit https://luciusatelier.com/pages/shipping-delivery